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Service – Professional customer service and technical support

Golden Laser Always Provide Valuable Service to Customers

Listen to customers / Analysis customers’ need / Solve customers’ problem / Improve laser application / Remold industry status

Customer-oriented

Focus on industry trends, insisting on market-oriented to develop and research new laser machines.

Analyze customer needs

Our specialists carry out feasibility analyses and help you to choose the right laser systems for your individual applications.

Precision manufacturing

High standards of precision manufacturing, to provide customers with high quality laser machines and solutions.

Complete product delivery

Complete the production, delivery, installation and training of laser machines within the time specified in the contract.

Improve the quality of products

Summarize the experience of the industry and improve the performance and function of laser machines.

Enhance the influence of product characteristics

Focus on improving product details, as well as the characteristics and advantages of laser machines in the segmentation field, beyond customer expectation.

Pre-sales consulting

Make the right choice for your application industry to fit your requirements. Our specialists will be pleased to advise you on the Golden Laser’s versatile laser machines.

Analyzing customer’s concerns and requirements

Providing specific laser solutions

Arranging online demo, on-site demo, sample test and visiting

Our wide range of laser machines offer you favorable conditions at any time. Quickly and simply make the transition to laser technologies.

With the development and upgrade of laser systems as well as software update, we are constantly to open up new capabilities and applications.

On-site installation, commissioning and training

To achieve the optimal processing parameters of production and ensure safe and efficient use of your laser machines.

We conduct comprehensive system, operation and maintenance training on site. The training includes:

Laser safety protection knowledge

The basic principle of lasers

Laser system configuration

Software operation

System operation and precautions

System daily maintenance, laser adjustment and spare parts replacement operation skills

Maintenance & technical servicing

With our maintenance and service, we provide you with fast and reliable support, enable your high-precision laser machine run smoothly in production.


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